FAQ'S

Frequently Asked Questions (FAQs)

1. Why did TMP develop a closed email system?
  • High DSP Turnover: Recognizing the high turnover rates among Direct Support Professionals (DSPs), TMP developed a closed email system to ensure reliable communication even when personnel changes occur.

  • Data Security & HIPAA Compliance: This closed system prioritizes data protection by restricting email communication within the TMP platform, strictly adhering to HIPAA regulations.

  • Internal Communication: Emails can only be sent and received within the TMP system, ensuring all communication related to client care remains secure and within the platform.

  • Targeted Messaging: You can efficiently send emails to a user, region or location, streamlining communication and improving overall efficiency.

  • Reliable Delivery: The system ensures messages are delivered and tracked effectively, even if the DSP who initiated the communication leaves the organization.

  • Enhanced Communication: Streamlines communication among staff, clients, and other stakeholders within the care provider network.

  • Improved Efficiency: Enables targeted messaging and efficient communication workflows, saving time and resources.

  • Data Security: Protects sensitive client information by restricting email communication within the secure platform.

  • HIPAA Compliance: Ensures compliance with all relevant healthcare data privacy regulations.

  • Seamless Workflow: The email system seamlessly integrates with other core TMP features, such as client records, and training manager, creating a unified and efficient workflow.

  • Data Integration: Communication data can be easily integrated with other data points within the TMP platform, providing valuable insights for data analysis and decision-making.

  • User-Friendly Interface: The system is designed with a user-friendly interface, making it easy for all staff members to navigate and utilize effectively.

  • Minimal Training Required: Minimal training is required for staff to become proficient in using the email system, ensuring a quick and smooth implementation process.

General Information about TMP Software:

  • Comprehensive IDD Solution: TaskMaster Pro is an IDD software solution designed to support providers of all sizes, offering features such as effortless reporting, easy-to-follow workflows, and automated billing.

  • Increased Management Capacity: TMP provides valuable insights into your business operations, enabling data-driven decision-making and improved service delivery.

  • Enhanced Efficiency: Streamlines workflows and reduces administrative burden, allowing you to focus on providing high-quality care.

  • Data Security & HIPAA Compliance: Ensures the security and privacy of all client data, adhering to strict HIPAA regulations.

  • Affordable & Scalable: Offers a cost-effective and scalable solution for providers of all sizes.