No, all you need is an Internet connection and a web browser.
No, the simplicity of our system and ease of use lowers the intimidation factor for new or novice computer users. In fact, our experience in working with providers reveals that new and novice computer users, once they overcome the initial transition, actually prefer TMP over older paper systems.
Our systems are ready immediately. We use a proven proprietary Implementation Plan that leverages our Industry professional services team who work along side your staff to transform your organization. Time of implementation varies according to size of organization.
Database set-up and management. Implementation, Customized training. Ongoing support and continued access to updates. Storage of data.
If staff can use a cell phone they can use this system. Direct Care staff can learn to navigate within an hour of training.
This has not been identified as an issue with providers using TMP. There are many items used in the home of equal or greater value such as TV’s that are simply necessary.
We welcome input from all our served providers, requests will be evaluated and if the requested change/feature is determined to be beneficial to all providers and is not cost prohibitive we will incorporate. Many of our features have come from provider input.
Our customer support provides phone, online communication and in App support. All this with a 99% customer satisfaction rating!